Return policy

By placing an order with StrandApparel, you agree to the following policies, which detail our refund and return procedures for the United States.

Items must be returned within 14 days of receipt, in original condition (unworn, with tags and packaging). Manufacturer-direct items are final sale and not eligible for returns.

Initiate returns by contacting us at support@StrandApparel.com or +1 917 287 0549. We will provide a return label and instructions; unrequested returns will not be accepted.

Inspect your order upon delivery. Report defects, damage, or incorrect items immediately for resolution.
Exchange shipping times vary by location.

Exchanges are allowed for damaged, incorrect, defective items, or wrong sizes. Contact us for assistance.

No restocking fees are charged for returns.

We will notify you after inspecting returns. Approved refunds are processed to your original payment method, subject to bank processing times.

Discounts not applied at checkout cannot be refunded. Apply promotions during purchase to secure best value.

Contact customer service at support@StrandApparel.com or +1 917 287 0549 with questions.
Thank you for choosing StrandApparel.